Jul 6, 2010

How To Keep Your Team Loose

As we have seen in several recent posts, R&D managers have to be increasingly effective about managing  complexity, especially when the teams are scattered across geographies and organizations (e.g. co-design).  Managers have to make sure that these virtual teams remain effective and focused. HBR has some hints on How To Keep Your Team Loose and performing:
Instill camaraderie. Optimal team performance depends on people pulling together for one another. Camaraderie-building can happen naturally between teammates, but managers can encourage it by creating groups or units of people whose talents complement each other. Injecting some humor into the mix through jokes and gentle teasing can speed the meshing of individuals. Camaraderie builds when people can laugh with each other, not always at each other. (That is, you can tease, but make certain you are available to be teased yourself.) 
Get personal. Know your people and their capabilities. The secret to maintaining a loose atmosphere is belief in individuals' and the team's ability to perform. Trust that people know their stuff and will execute. Being light and loose with underperformers is not advised. You need to get people in gear before you can ease up with levity. 
Coach 'em up. The art of management is putting the right people in the right places so they can succeed. Toward that end, good managers spend their time coaching their people for performance. If a manager has established good rapport with individuals through his light-hearted demeanor, he has a better ability to connect and get them to listen. (Note: too much joking will undercut a manager's ability to be perceived as serious.)
 A good reminder to any R&D managers trying to engender innovation...

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